FAQ

Help

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How can I start using service?

Please contact us using the form below: form

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How to change password?

Please use our designated website http://portal.packback.pl

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I forgot my password, what to do?

Please use our designated website http://portal.packback.pl

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What will happen to my data if I delete it localy, on my workstation?

When you use the PackBack client (HCP Anywhere) installed on workstation you should be aware, that data is synchronized both ways. It means that if you delete data on your workstation the data stored in PackBack will be deleted as well and vice versa.

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Can I recover accidentally deleted data?

The PackBack service stores last 20 versions of each of your files up to 30 days, so within this period you are able to recover your deleted.

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How can I share files outside my organization to recipients without PackBack?

You can share files to any person – from your organization or outside it. There are several ways to secure the shared file (e.g. with the password).

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+48 32 33 28 422